Privacy & Refund Policy

1. Introduction

Thank you for choosing I-Cash Fintech as your financial services provider. This privacy policy outlines how we collect, use, disclose, and protect your personal and financial information. We are committed to maintaining the confidentiality and security of your information.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, contact details, date of birth, social security number, and other identification information.
Financial Information: Bank account details, credit history, transaction records, and other financial data.
Employment Information: Occupation, employer details, and income details.

3. How We Use Your Information

We use your information for the following purposes:

Providing Financial Services: To offer and manage the financial products and services you have requested.
Verification: To verify your identity, conduct credit checks, and assess your eligibility for our services.
Communication: To communicate with you regarding your account, updates, and relevant financial information.
Legal and Regulatory Compliance: To comply with applicable laws, regulations, and reporting requirements.

4. Information Sharing

We may share your information with:

Affiliated Companies: To provide comprehensive financial services.
Service Providers: Third-party service providers who assist us in delivering our services.
Legal and Regulatory Authorities: As required by law or to comply with legal processes.

5. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Data Retention

We retain your information for the duration necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law.

7. Your Choices

You have the right to access, correct, or delete your personal information. Please contact us using the information provided below to exercise these rights.

8. Updates to Privacy Policy

We may update this privacy policy to reflect changes in our practices. Please review this policy periodically for any updates.

9. Contact Information

If you have questions or concerns about this privacy policy, please contact us at:

[ Ganesh Venkataraman] [ 10, Vivekananda Street, Chennai 600044, India] [ganesh@rupeejunction.com] {+91-959131-2211}

Overview:

In most situations, our services are offered under Non-Refundable service and structuring funding program information provided to clients to have a meaningful discussion with the Board to make such decision.

Eligibility for Refunds - Services not rendered as promised

Review of corporate information, offering solutions in terms of sharing term sheet, proposal information and outlook of funding procedure to be shared in 7 to 15 business days' time. If a client did not receive any such information, then the client is Eligible for Refunds.

Timeframe for Refunds:

In Most situations, the services offered under Non-Refundable services such as reviewing corporate information, review of financial data with Foreign financial institutions and offering term sheets, this clause is not applicable, however, if the client did not receive any information for 30 days (about 4 and a half weeks) from the date of payment made, , then the client can apply for Refund which will be progressed 15 business days from the date of such request received.

Refund Process:

The client can request through email (ganesh@rupeejunction.com} (Mobile +91-9591312211). Followed by evidence for the refund request such as a Banks statement confirming the payment debit page, followed by the updated bank statement confirming client details required

Refund Methods:

In most situations the services offered as a Consulting fee, if any extreme situation, if the client wants to include a refund method can be opted 50% of the fee collected, but it should be part of the Proposal documents, otherwise it's not eligible to claim

Non-Refundable Items or Services:

Services such as consulting fee
Documentation fee for services offered

Cancellation Policy:

The cancellation Policy is not applicable being the charges offered for virtual discussion, review of financial information, project report related information etc.,

Contact Information:

email (ganesh@rupeejunction.com} (Mobile +91-9591312211).

Policy Updates:

The refund policy is subject to change and customers will be notified of any updates.

Legal Compliance: The Consumer Protection Act, 2019 is a crucial legislation in India that protects consumers' rights